Care & Maintenance

WILINO magnetic charging cables are made of strong nylon which makes them durable and last longer than most charging cables. There are magnets on the end of each cable which need to be properly looked after.

WILINO MAGNETIC CABLE

The magnetic end tends to attract metallic debris which may cause a short circuit when your cable is connected to a power source to charge the device. Other things like water and other liquid can also cause the short circuit.

Always make sure the end is rubbed or cleaned with a clean dry cloth or a soft brush whenever you notice debris or dirt builds up in the area. Keep in mind that dirt and debris will build up in your WILINO cable if they are placed in a dirty environment. This will not be an issue if they are stored or used in a clean place. 

WILINO MAGNETIC CONNECTORS

WILINO connectors are made from strong magnet. So make sure your phone or device is not placed in a bag or an area that has metallic debris or dirt. Ensure they are cleaned with a soft dry cloth if you see any dirt accumulating on the connector before connecting it to your magnetic cable. WILINO connectors should also be removed and cleaned once in a while to ensure optimal charging speed.

WILINO MAGNETIC ADAPTERS

WILINO adapters require similar care as the magnetic cable. Make sure they are not placed in area where there are magnetic debris. Clean the magnetic end of the adapter and your connector once in a while if you see any dirt accumulating. 

TIPS TO CARE FOR WILINO MAGNETIC CABLES & ADAPTERS

• Never use your cable or tip when wet.
• Never put conducting substance such as metal or water on the surface while connected to electricity.
• Excessive heat on the magnets may cause demagnetisation.

If you have further questions on how to care for your WILINO products, please contact our team at support@wilino.nz